Admission of member to a hospital for medical treatment, when the member has been brought to the hospital in the circumstances of severe blood loss, injury due to accident or fall, cardiac arrest, unconscious state
Only the blood relative of the member could travel as a compassionate
There shall be no compassionate visit during such cases, instead the mortal remains shall be brought to the location that the member has registered with AMEGO with all due respect and dignity, would be by the fastest mode of travel option available and may be a combination of travel modes.
Yes AMEGO offers a second opinion option through a panel of doctors registered with AMEGO and this is at a separate cost.
The decision of considering a situation as emergency is the decision of AMEGO and AMEGO Doctors
AMEGO will support in the movement from hospital to hospital or hospital to home
AMEGO will in no way be responsible for the health condition to improve of the patient and cannot guarantee recovery
AMEGO can only support the logistics and timely support from the AMEGO man and AMEGO doctor for advice and action
The decision to move the patient from one hospital to another is the sole discretion of the AMEGO doctor in conjunction with the existing hospital head / dean
The decision on choice of hospital to move the member to for further treatment is the sole discretion of the AMEGO doctor. This will be taken into action based on the need of the hour to ensure the best and suitable treatment is provided to the AMEGO member
The decision on choice of mode of transfer of member between hospital as either road ambulance or air ambulance would be the sole discretion of the AMEGO doctor. This would be directly related to the severity of the condition of the member and treatment required. The AMEGO Doctor would seek internal approvals from teh AMEGO Management and Doctors on Advisory Board
Any mishap or deterioration of the condition of the member during the transit and admission of patient is indemnified for all, the AMEGO man, AMEGO doctor and AMEGO management as AMEGO’s vision is to provide logistical support to enhance the members ‘ health during an emergency and no where does AMEGO can guarantee the recovery
AMEGO MAN shall pay the bills and submit photographs or scanned copy of the same to the care center within 24 hours
All payments made by AMEGO to the hospitals are done by online transfer or cheque payments as per the hospital request
The compassionate visit is considered on the notice from the AMEGO man or AMEGO doctor that the admission of the member for treatments a hospital would be for over 48 hours
The compassionate would be brought to the hospital by the fastest means of transportation available subject to transport facility available at the home location of the member. E.g.:- If there is no airport or flights at that point in time, we can choose to drive the compassionate by rail or road to the location. The road option could vary from scheduled bus services or private taxi
What happens if the compassionate travelling meets with an emergency?
The compassionate is provided accommodation at the hospital where the member is admitted. No food and other allowances are provided
Repatriation is provided to both the member and his compassionate back home and they need to leave the city of treatment within 24 hours of discharge
The mode of transportation for repatriation is again based on the kind of availability and situation of the member been treated, if both destinations have an airport it would be by air travel, else it could involve a combination of modes of travel like air/ road, air/train/road, train/road or only road
Any mishap or untoward incident during repatriation shall not be the responsibility of AMEGO but as stated AMEGO is a logistical service provided for the betterment during emergency situations, any immediate need to re admit the member for treatment during repatriation will again invoke the services of AMEGO
We do not support any medical emergency situation for pregnant woman after 24 weeks of pregnancy
This service can be availed any number of times in a given annual membership term. The limit of 5 lac would be utilized on pro rata basis
The mortal remains would be moved only after obtaining legal clearances from the local and concerned authorities
AMEGO man will only facilitate and negotiate for the mortal remains of the member. The family member will have to satisfy the local authorities with suitable documentation and undertaking for release of the mortal remains. E.g.:- accident, accident under the influence of alcohol or drugs, Over dosage of drugs. Or any such event or situation which is illegal or subject legal action and decision
The ₹50000 funeral support contribution would be paid to the nominee for the same by the member either by online transfer or a cheque payment drawn in their respective name
The AMEGO Man is expected to reach the primary health care center in 4 to 6 hours, from the time the care centre is intimated.
If AMEGO finds out that an emergency is being faked, AMEGO has the legal authority to sue the member for an about of INR 50,00,000.00
AMEGO doc is in constant touch with the primary health care center dean checking on the member and his health over the phone
Our services would be available and actionable only on receipt of suitable intimation